Terms and Conditions

InterpretationThese Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of gulfbooking.com or Gulf Booking Co. 

This page tells you the terms which you may use on our Website www.gulfbooking.com  (hereafter collectively referred to as the "Website"), and includes the following sections: 

- Booking on gulfbooking.com
- The concept of Group Request 
- Prices 
- Multi-currency priced transaction 
- Purchases or Bookings 
- Payment terms
- Refund Policy 
- Information accuracy
- Your Account
- Office Foreign Assets Control (OFAC) sanctioned countries
- Representations by you
- Viruses, hacking and other offenses

These terms DO NOT apply to our online portals intended for use by our suppliers or our customers, the links which may be found on our Website and which are subjected to separate terms of use.
Please, read these Terms of Use carefully before you start to use the Website. By accessing, visiting or using our Website, you indicate that you accept these Terms of Use and that you agree to abide by them. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS OF USE, PLEASE DO NOT ACCESS, VISIT OR USE OUR WEBSITE. 
These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our Website or any of our applications through any platform and/or by completing a reservation, you acknowledge and agree that you have read, understood and agreed to the terms and conditions set out below (including the privacy statement). 
Our Website typically supports the minimum 3 days of interval need from requesting date to date of arrival in the Group Request. The group request consists of minimum 5 Rooms onward.

Booking on gulfbooking.com
Your booking will only be considered as a confirmed booking when Gulf Booking issues a confirmation voucher referring to the relevant booking reference number, Gulf Booking will only do this when it receives payment in full. Before you book and before you travel it is also your responsibility to ensure that you and all those traveling with you have a valid passports and necessary visas and that you have obtained any necessary vaccinations to gain entry to the country you are visiting. It can often take some time to obtain a passport or visa, therefore, you should apply in advance. In peak periods it is advisable to allow at least 4 weeks. Gulf Booking recommends that you check passport/visa requirements with the embassy or consulate of the country you intend to visit. Gulf Booking will have no liability to you if you or any member of your party travels without the correct passport and visa or without the necessary vaccinations. The time prior to your travel and until your booking is accepted by Gulf Booking depends on the supplier of the hotel accommodation or other travel component/s you require. Bookings for accommodation require at least one full name for each room. Please, check your details carefully before you book as incorrect or incomplete details may result in the canceled booking. You may also be charged a fee to cover any resulting administration costs incurred by Gulf Booking trying to amend or cancel any bookings made on your behalf. Gulf Booking reserves the right to refuse, at its sole discretion, any booking you seek to make. Gulf Booking may, at its discretion, charge you an offline booking fee for any offline booking made by you via Gulf Booking’s customer service team.

The concept of Group Request 
It will help you to get the room of bulk in quantity and also it will send your request to each hotel in the requested destination. After evaluating each request by hotel, they will reply you back with their best price, which you can choose from the list.

Prices may increase any time prior to your full settlement of the costs and fees associated with your booking. You will be liable to pay any such increases in full if you have not completed the entire process. Prices are shown in the currency requested with rates of exchange calculated on a daily basis. Therefore, prices may differ on a daily basis to reflect any movement in exchange rate levels. When you make your booking the exchange rate will be fixed at the time Gulf Booking issues its confirmation invoice and will apply to any amendments or cancellations within the booking. Exchange rates are determined by Gulf Booking.

Multi-currency priced transaction  
The displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt.
Purchases or Bookings 
Gulf Booking accepts payment by Visa or Mastercard debit and credit cards in SAR for its products and services. All online bookings are also governed by the terms and conditions of respective merchant service providers. Please, review respective merchant service provider’s user agreement and privacy policy before entering any transaction. 

Payment terms 
Payment In full is required at the time of booking. Payment should be made through the Website (www.gulfbooking.com) by credit card or deposited amount with us.

Refund Policy 
If cancellation of booking or payment failed due to some technical reason we will return you amount of money you paid. Those fully take place by the Bank. So, we take care of the refund policy and will proceed to the bank as an immediate action. The bank will refund your amount to your account itself. The expected refund time is between 7 to 20 working days. If you have deposited amount in Gulf Booking and you used those for booking, when you cancel the booking those are made by deposited with gulf booking that amount will be refunded to your account within 1 to 7 working days. All refunds will be made to the original mode of payment.

Information accuracy 
Descriptions of accommodation, facilities, and services (including, but not limited to, star rating information provided on the Website) are based on information obtained from Gulf Booking’s suppliers. Please, note that suppliers describe accommodation, facilities, and services using varying terminology. For example, some suppliers may describe a room with two separate beds as a " deluxe room " where other suppliers may describe the same room as a "double room". If you are unsure about a description displayed on the Website, please, contact Gulf Booking’s travel consultants that will provide you with the clarification to your query. Sometimes the facilities described will be withdrawn for reasons such as maintenance, bad weather or lack of demand from guests. When suppliers inform Gulf Booking about significant changes in the descriptions or about the withdrawal of any significant facility, Gulf Booking will tell you as soon as possible. Some activities or facilities, water-sports for example, may not be available all year round. There may be a charge for some facilities, for example, TV, safety deposit boxes, sun-loungers, parasols, tennis courts, pool tables and air-conditioning. In some places during high season (and even at other times) there is a possibility you will be disturbed by noise from less considerate groups. So, please, bear this in mind when choosing your destination and accommodation. Any transfer times gulfbooking.com quotes for travel between airport and resort are approximate and, depending on circumstances, the journey time to your own chosen property may be longer.

Your Account 
If you use our Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices. You agree to accept responsibility for all activities that occur under your account or password. Gulf Booking is not responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

Office Foreign Assets Control (OFAC) sanctioned countries 
Gulf Booking will not trade with or provide any services to individuals and companies owned or controlled by or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country-specific.

Representations by you 

By visiting the Website, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to Gulf Booking through the Website or for inclusion on the Website will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the Website who are Minor /under the age of 18 shall not register as a User of the Website and shall not transact on or use the Website.

Viruses, hacking and other offenses 
You must not misuse our Website by knowingly introducing viruses, Trojans, worms, logic bombs, spiders or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offense under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any Website linked to it.

Sign in